ADA Grievance Procedures and Notice

NOTICE UNDER THE AMERICANS WITH DISABILITIES ACT

In accordance with the requirements of title II of the Americans with Disabilities Act of 1990 (“ADA”), the St. John the Baptist Parish Sheriff’s Office will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities. 

Employment: St. John the Baptist Parish Sheriff’s Office does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under title I of the ADA.

Effective Communication: St. John the Baptist Parish Sheriff’s Office will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in St. John the Baptist Parish Sheriff’s Office  programs, services, and activities, including qualified sign language interpreters, documents in Braille, and other ways of making information and communications accessible to people who have speech, hearing, or vision impairments.

Modifications to Policies and Procedures: St. John the Baptist Parish Sheriff’s Office will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services, and activities.  For example, individuals with service animals are welcomed in the Sheriff’s Office, even where pets are generally prohibited.

Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a program, service, or activity of St. John the Baptist Parish Sheriff’s Officeshould contact the office of Lt. Troy Cassioppi, ADA Coordinator and Commander, Human Resources Division, at (985) 359-8748 as soon as possible but no later than 48 hours before the scheduled event. The ADA Coordinator and Human Resources Division is available to take phone calls between the hours of 9:00am and 4:00pm, Monday – Friday.

The ADA does not require the St. John the Baptist Parish Sheriff’s Office to take any action that would fundamentally alter the nature of its programs or services, or impose an undue financial or administrative burden. 

Complaints that a program, service, or activity of St. John the Baptist Parish Sheriff’s Officeis not accessible to persons with disabilities should be directed to Lt. Troy Cassioppi, ADA Coordinator and Commander, Human Resources Division, at (985) 359-8748.

St. John the Baptist Parish Sheriff’s Officewill not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids/services or reasonable modifications of policy, such as retrieving items from locations that are open to the public but are not accessible to persons who use wheelchairs.

Grievance Procedure – The Americans with Disabilities Act

This Grievance Procedure is established to meet the requirements of the Americans with Disabilities Act of 1990 (“ADA”).  It may be used by anyone who wishes to file a complaint alleging discrimination on the basis of disability in the provision of services, activities, programs, or benefits by the St. John the Baptist Parish Sheriff’s Office.  The Sheriff’s Office Personnel Policy governs employment-related complaints of disability discrimination. 

The complaint should be in writing and contain information about the alleged discrimination such as name, address, phone number of complainant and location, date, and description of the problem.  Alternative means of filing complaints, such as personal interviews or a tape recording of the complaint, will be made available for persons with disabilities upon request.

The complaint should be submitted by the grievant and/or his/her designee as soon as possible but no later than 60 calendar days after the alleged violation to:                                               

            Lt. Troy Cassioppi
            ADA Coordinator and Commander, Human Resources Division
            St. John the Baptist Parish Sheriff’s Office
            1801 W. Airline Hwy
            LaPlace, LA 70068

Within 15 calendar days after receipt of the complaint, the ADA Coordinator or his designee will meet with the complainant to discuss the complaint and the possible resolutions. Within 15 calendar days of the meeting,the ADA Coordinator or his designee will respond in writing, and where appropriate, in a format accessible to the complainant, such as large print, Braille, or audio tape. The response will explain the position of theSt. John the Baptist Parish Sheriff’s Office and offer options for substantive resolution of the complaint.

If the response by the ADA Coordinator or his designee does not satisfactorily resolve the issue, the complainant and/or his/her designee may appeal the decision within 15 calendar days after receipt of the response to the Internal Affairs/Public Integrity Division CommanderMajor Will Stelly, or his designee.

Within 15 calendar days after receipt of the appeal, the Internal Affairs/Public Integrity Division Commander, or his designee will meet with the complainant to discuss the complaint and possible resolutions. Within 15 calendar days after the meeting, the Internal Affairs/Public Integrity Division Commander, or his designee will respond in writing, and, where appropriate, in a format accessible to the complainant, with a final resolution of the complaint.

All written complaints received by the ADA Coordinator or hisdesignee, appeals to the Internal Affairs/Public Integrity Division Commander or his designee, and responses from these officers will be retained by the St. John the Baptist Parish Sheriff’s Office for at least three years.